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Refund Policy

We want you to be happy with Export ChatGPT Pro. Here is our refund policy.

Last updated:

1. Free Trial First

Before purchasing Pro, you can use our free 7-day trial which includes 20 Pro exports with no credit card required. We encourage you to use the trial to verify the extension meets your needs before purchasing.

2. Our Refund Window

We offer a 7-day refund window from the date of purchase. If you purchased Pro and it did not work as expected, contact us within 7 days and we will issue a full refund.

3. Refund Conditions

Refunds will be issued when:

  • Your request is made within 7 days of purchase
  • Fewer than 5 Pro exports have been made using your license key (reasonable evaluation use)
  • You have a legitimate technical issue that our support team was unable to resolve

Refunds will generally not be issued when:

  • The request is made more than 7 days after purchase
  • The license has been used extensively (10+ exports)
  • The request is due to incompatibility with non-supported browsers (the extension requires Google Chrome)
  • The request is due to changes made by OpenAI to the ChatGPT interface (we work to fix compatibility issues promptly)
  • A free trial was used prior to purchase and no technical issue exists

4. How to Request a Refund

Email support@migratemyaichat.com with:

  • Your order number or email address used for purchase
  • Reason for the refund request
  • Any technical details that may help us improve the product

We aim to respond within 1 business day. Approved refunds are processed by Polar (our payment processor) and typically appear within 5–10 business days depending on your card issuer.

5. License Key Revocation

Upon issuing a refund, your license key will be deactivated. The extension will revert to the Free tier. Free features (Markdown, JSON, Plain Text, CSV) will continue to work.

6. Disputes

If you believe a refund was incorrectly denied, please reply to our refund response email and we will review your case again. We genuinely want to make things right.

7. Contact

Refund requests and questions: support@migratemyaichat.com